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Frequently Asked Questions "FAQ"

Have a question? Check out our frequently asked questions to find your answer. If you don't see your question here, drop us a line on our Contact page or send email to: info@clarity-smart.ca

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  • What is IT Governance?

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    Information technology governance (IT governance) is the collective tools, processes and methodologies "framework"that enable an organization to align business strategy and goals with IT services, infrastructure or the environment. IT governance uses manages and optimizes IT in such a way that it supports, complements or enables an organization to achieve its goals and objectives.

  • What are the benefits of an IT governance structure?

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    The guidance and prioritization of IT investments.
    - The development of IT strategic initiatives.
    - Ensuring that IT managers and leadership are aware of the risk associated with the IT initiatives.
    - Shared/consensus understanding of resources available and process to attain them.
    - This enables managers to enforce the responsibilities that relate to IT program management.

  • What ia a Managed Services?

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    Managed services can help you expand or upgrade systems when you need to, without having to hire and train employees you won’t necessarily need later on.

  • Why Do I Need Managed IT Services?

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    - Efficient and Reliable IT Operations
    - A Proactive Approach to Maintenance
    - Cost Effectiveness and Return on Investment
    - Free Up Internal IT Staff to Concentrate on Strategic Projects

  • What is Smart Technology?

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    It is a technology that uses artificial intelligence, machine learning, and big data analysis to provide cognitive awareness to objects that were in the past considered inanimate.